Communication & Automations
Let us help you with member retention.
Reach Every member, Save Time, and Stay in Control
Keeping members informed, engaged, and connected shouldn’t feel like a full-time job. With NEST’s Communication and Automation tools, you can simplify day-to-day admin, strengthen member engagement, improve retention, and focus more time on running and growing your club.
From automated reminders and attendance tracking to personalised communication and dedicated member portals, our smart systems help keep everything connected and running smoothly. By reducing manual tasks and streamlining communication, NEST helps create a more efficient experience for both your team and your members. Everything works together, seamlessly.
Automated Member Communication
Keep members informed and motivated to ensure members never miss important updates.
Simple Online Booking and Event Management
Simplify sign-ups and reduce admin work while boosting event attendance and cash flow.
Member Data at Your Fingertips
Our barcode scanning and attendance system allows members to check in easily and provides real-time data.
Chris Denwood
ESKK
“NEST’s student management solutions are perfect for us, customer service excellent, plus they foster a real family feel about their organisation.”
TRUSTED BY INDUSTRY LEADERS














KEY BENEFITS
Automated Messaging
Keep members informed and engaged without spending hours on manual communication. Send automated emails and SMS messages for class reminders, attendance updates, events, promotions, renewals, and important announcements – helping improve engagement, retention, and overall member experience.
- Save hours of admin with pre-scheduled communications
- Re-engage inactive members with targeted messages.
- 90% of text messages are read within 3 minutes, making SMS one of the most effective communication tools.
Interactive Member Portal
Provide members with a dedicated online space where they can access everything they need in one place. Share training materials, instructional videos, online sessions, booking information, and important club updates while creating a more connected and professional member experience.
- 76% of members say access to online learning materials improves their training experience.
- Keep branding consistent by customising the portal with your logo and colours.
Online Booking & Event Management
Simplify the way members book classes, events, gradings, and activities with an easy-to-use online booking system. Automated registration, payment processing, confirmations, and reminders help reduce admin, improve organisation, and create a smoother experience for both staff and members.
- Improve cash flow, members can pay online instantly.
- Instant booking confirmations and reminders.
Centralised Club Information at your fingertips - instantly
Keep all your important club information organised and easily accessible from one central system. Access member records, attendance history, medical notes, communication logs, payment statuses, and reporting tools instantly – with a fully integrated platform that syncs seamlessly across devices.
- Automated communication increases member retention rates by up to 35%.
- Automated reminders and missed-in-class notifications keep everything running smoothly.
Deliver a more professional, connected, and personalised experience for every member – without adding extra stress or admin to your day. From first enquiry and onboarding to ongoing communication, events, and long-term retention, NEST gives you the tools to stay organised, improve engagement, and keep your club running smoothly.
Spend less time on tasks. Spend more time on your members.
Related Resources
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